1. Acceptance of Terms
By placing an order or making a payment with Panda Book Publishing (“the Company,” “we,” “us”), you (“Client,” “you”) acknowledge that you have read, understood, and agreed to these Terms & Conditions.
2. Services
Panda Book Publishing provides professional services including, but not limited to, ghostwriting, editing, proofreading, book formatting, cover design, copyright & ISBN assistance, global distribution, and marketing.
3. Copyright & Ownership
The deliverables (manuscript, design, layouts, etc.) created for you are original. You retain full ownership and copyright of all final products. This means you can use, distribute, and monetize your content as you see fit. You agree to indemnify us if our work is misused in violation of third-party rights.
4. Plagiarism
We strictly prohibit plagiarism. You warrant that any material you provide (e.g., ideas, source text, images) does not infringe on any third-party copyrights. We reserve the right to refuse or terminate services if copyright violations are suspected.
5. Use of Images
If we recommend or supply images, and they are not designed in-house, you are responsible for securing proper usage rights. For third-party copyrighted images, you may need to obtain licenses.
6. Payment Terms
Payment is required in advance or as per the agreed project milestone schedule. The exact payment terms (deposit, milestones) will be laid out in your service agreement or contract before work begins.
7. Revisions Policy
Ghostwriting orders: We will revise small segments of written material until you approve that segment. After you approve content, further revisions will be billed at an editing rate.
Editing orders: We will revise the content to eliminate objective or technical errors. Any additional edits (beyond that) may be at our discretion.
8. Refund Policy
(This is Panda Book Publishing’s refund policy, included in full.) We offer a 100% refund in certain conditions—but not unconditionally. Refund will be voided if:
- • You selected a special or custom package.
- • You have requested revisions beyond the initial concepts.
- • You have been unresponsive for more than 2 weeks without notice.
- • The project is put on hold at your request.
- • You violate the Company’s policies.
- • The creative brief lacks necessary information.
- • You request a refund for “change of mind” or reasons not related to quality.
If you have accepted multiple sets of revisions, refund will not be applicable. For partial refunds: we process 50% of the fee (after verifying your quality concerns). If you demand a full refund despite special complaint, we will forward your case to an evaluation committee for a decision based on facts & evidence.
9. Limitation of Liability
Panda Book Publishing shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of our services, deliverables, website, communications, or any related activity. This includes, but is not limited to, financial loss, loss of data, loss of business opportunities, or reputational damage.
We do not guarantee results such as book sales, media exposure, rankings, or distribution performance. Our liability, under any circumstance and for any claim, is strictly limited to the total amount paid by you for the specific service at issue.
If the law in your region does not allow certain limitations, our liability will be limited to the fullest extent permitted by applicable law.
10. Indemnification
You agree to defend, indemnify, and hold harmless Panda Book Publishing, its employees, contractors, and affiliates from any claims, liabilities, damages, losses, costs, or expenses arising from:
- • Your use or misuse of the deliverables
- • Any content, materials, or instructions you provide
- • Copyright or intellectual property violations caused by your submissions
- • Your breach of these Terms
- • Your violation of any applicable laws or third-party rights
- • Your use or misuse of the deliverables
This obligation continues even after the project is completed, delivered, or terminated.
11. Amendments
We may unilaterally modify these Terms & Conditions. Changes will be effective when posted on our website, and it's your responsibility to review them periodically.
12. Communications (Email & SMS)
By providing your email or phone number, you consent to receiving communications from us (e.g., project updates, service-related messages).
Standard carrier messaging/data rates may apply.
To opt out of SMS: reply “STOP” (or similar keyword).
To unsubscribe from emails: use the “unsubscribe” link in any email we send.
13. Disclaimer
All company logos and trademarks appearing on our website are the property of their respective owners. We are not affiliated, associated, endorsed by, or in any way officially connected with these companies or their trademarks. The use of these logos and trademarks does not imply any endorsement, affiliation, or relationship between us and the respective companies. We solely use these logos and trademarks for identification purposes only. All information and content provided on our website is for informational purposes only and should not be construed as professional advice. We do not guarantee the accuracy or completeness of any information provided on our website. We are not responsible for any errors or omissions, or for the results obtained from the use of this information. Any reliance you place on such information is strictly at your own risk.
14. Contact
If you have any questions or concerns about these Terms & Conditions, you can reach us at: Email: [email protected]